privacy policy

Privacy Policy

Last Updated: June 2026

At Lola Collections, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Payment Information
Order History

Automatically Collected Information

When you browse our website, we may automatically collect:

IP Address
Device Information
Browser Type
Operating System
Website Usage Data
Cookies and Tracking Data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Provide customer support
Send order updates and notifications
Improve website functionality and user experience
Detect and prevent fraud
Send promotional offers and marketing communications (with your consent)
Comply with legal obligations

3. Payment Security

All online payments are processed through secure third-party payment gateways. Lola Collections does not store your complete credit card, debit card, UPI, or banking information on our servers.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze visitor behavior
Deliver personalized advertising

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

Payment Gateway Providers
Shipping & Logistics Partners
Marketing Service Providers
Technology & Analytics Partners
Government Authorities when legally required

All third-party partners are expected to maintain appropriate confidentiality and security measures.

6. Data Retention

We retain your personal information only as long as necessary for:

Order processing
Customer service
Legal compliance
Tax and accounting requirements

7. Your Rights

You may request:

Access to your personal information
Correction of inaccurate information
Deletion of personal data where legally permitted
Unsubscription from marketing communications

Requests may be submitted using the contact information provided below.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Services

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of such third-party platforms.

Users are encouraged to review the privacy policies of external websites before providing personal information.

10. Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

11. Changes to this Privacy Policy

Lola Collections reserves the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.