Terms & Conditions

Last Updated: June 2026

Welcome to Lola Collections. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General

Lola Collections is an online platform offering sarees, ethnic wear, and related fashion products. By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.

We reserve the right to modify these Terms & Conditions at any time without prior notice.

2. Product Information

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate. However:

• Slight variations in color may occur due to photography, lighting, and screen settings.

• Handwoven, handcrafted, or artisanal products may have minor irregularities, which are characteristics of the craft and not defects.

• Product availability is subject to stock status.

3. Pricing & Payments

• All prices are displayed in Indian Rupees (INR) unless otherwise stated.

• Prices are inclusive of applicable taxes unless specified otherwise.

• Payments are processed through secure third-party payment gateways.

• Lola Collections reserves the right to modify prices at any time without prior notice.

4. Order Acceptance

Upon placing an order, you will receive an order confirmation. This confirmation does not constitute acceptance of your order.

We reserve the right to:

• Cancel orders due to pricing errors.

• Refuse suspicious or fraudulent transactions.

• Cancel orders due to stock unavailability.

Any amount paid for cancelled orders will be refunded as per the payment provider's timelines.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary based on location, courier operations, weather conditions, or other unforeseen circumstances.

• Lola Collections shall not be liable for delays caused by third-party logistics providers.

• Customers are responsible for providing accurate shipping information.

6. Returns, Exchanges & Refunds

Returns, exchanges, and refunds shall be governed by our Return & Refund Policy available on the website.

Products damaged due to misuse, improper handling, or unauthorized alterations will not qualify for returns or exchanges.

7. Intellectual Property

All content on this website, including images, logos, graphics, product descriptions, videos, text, and designs, is the exclusive property of Lola Collections and is protected under applicable intellectual property laws.

Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

8. User Conduct

Users agree not to:

• Violate any applicable law or regulation.

• Use the website for fraudulent activities.

• Upload malicious software or harmful content.

• Attempt unauthorized access to website systems.

9. Limitation of Liability

To the maximum extent permitted by law, Lola Collections shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website or products purchased through it.

10. Force Majeure

Lola Collections shall not be held responsible for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, governmental actions, internet outages, or transportation disruptions.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any dispute arising out of or relating to the use of this website, purchases made through the website, or these Terms & Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka, India.